Reducing risk with a real-time and transparent QHSE action tracking and reporting system

Satisfied customers provide the best advertisement for any product, and the Synergi® risk management system has plenty of them. Flexibility, configurability and user-friendliness are among the qualities they highlight.

These features are acclaimed not least by oil and offshore service companies, whose global reach means that they need a solution that can be adapted to many different operating conditions.

Synergi was the first incident management system for health, safety and the environment (HSE) to be implemented worldwide by US-based Hess Corporation, for instance.

"It provides us with real-time reporting of HSE issues and the opportunity to learn from each other," observes former HSE vice president Kurt Kriter. "Additionally, Synergi serves as a consistent action tracking and reporting tool which supports continuous improvement. These factors are important aspects of a growing business."

Expanding

Other users who make the same point include Statoil, the Norwegian oil company that has been expanding fast into exploration and production operations beyond its home waters. It has acquired operatorships in various countries in recent years, making overall HSE strategy its responsibility and allowing it to explore some new challenges with the aid of Synergi.

"Continuous improvement of this user-friendly tool is vital for a successful roll-out into new areas," notes Arne M Martinsen, who heads the analysis, monitoring and support department in the group's Development and Production International business area. "We have no exceptions in Statoil: everyone uses Synergi® in every country," he explains. "If they don't have PCs, we must accept that they need to use paper forms. And if they can't read and write, we'll have to solve that as well."

Such comments reflect the need companies now have to address risk quickly and to demonstrate risk performance, thanks to globalisation and stakeholder demands for corporate accountability and transparency. Governance, risk and compliance (GRC) requirements are therefore increasingly important for companies looking to succeed in a united world.

Read more stories from Synergi clients on www.synergi.com/clients/.