Consolidating HSE systems

Synergi Solutions

Implementing Synergi in the organisation of French oil giant Total meant replacing 40 local databases with one global. Several big Synergi customers benefit from this kind of consolidation of their HSE system, says Siv L. Seljevold.

Through its presence in 130 countries all over the globe, Total covers the whole supply chain within the oil, gas and energy industry. Synergi Solutions has provided Total’s E&P (upstream) operations in 25 countries with their new risk management system. Thanks to considerable resources put into research and development, Synergi has become a very up to date technological platform. Through a pilot run in three affiliates, Synergi was globally accepted according to Total E&P’s high quality demands.

Compared to the systems used before, Synergi gives a much more complete online overview of the risk management in all E&P activities. Synergi offers integrated online event-reporting management together with a corrective action tracking management for the whole company, across geographical borders. All corrective actions originating in different events, audits, downgraded situations, experience feedback and so on, are now managed in a single database which offers a clear picture of the real workload, says Gerard Bachoué . He is HSE responsible in Total’s STRE@M project, which is what they have named Synergi internally.

“Both reporting and statistics are more concrete and meaningful to us now that we have gathered everything in one single database. We see more registrations than before and the quality of the reports is better, though we still have to make an effort to improve it,” reveals Bachoué. “This is due to the fact that everybody, that is a potential of 3000 people, not only HSE personnel, can now feed the system with information and read the information registered. Before, this was only done by a few dedicated HSE users of our old system.”

STRE@M IT Project Manager Claudie Jover describes their previous risk management system as “home made”. They used to have several databases for tracking and reporting but centralising this also means that the support function could be centralised and the system can be run by fewer people.

The relationship to Synergi Solutions was initiated in 2005. The implementation started in May 2006 and was finished in March 2007. Both Jover and Bachoué are proud of the result.

“In 10 months we had migrated 85,000 cases from the old systems. We had also merged all the information from 40 different databases from several years back, backup included, into one,” Jover explains, adding that the Synergi consultants are very good technicians and the tool is appreciated for being user friendly. Together with a Synergi representative, a project team from Total have been travelling around the world training designated super users in the company. As of autumn 2006, these people have been educating their Total colleagues to use Synergi whenever HSE relevant incidents occur – be it big or small.